Overview

Employing some of the leading professionals in the provision of IT logistics support services, Rico PartsSolve logistics consultancy is able to provide the combined resource and knowledge needed to offer any business an in-depth analysis of its distribution needs. With our unique independent infrastructure and the wide range of integrated field service logistics functions available within its portfolio, Rico PartsSolve can provide the ideal answer for any business delivery needs, no matter what the supply chain demands are.

As supply chain best practices shift in focus towards managing business processes across an extended network of supply chain partners, companies are challenged to discover new ways to reduce costs and release value within their operations. Our forte is to quickly identify those ways to release value AND to implement those initiatives to improve overall business performance.

Our staff have previously worked in a logistics or distribution environment, often at very senior levels for blue-chip organisations and are able to fully understand and appreciate the expectations of our clients. In fact, we consider our people to be our most important asset and are the primary reason why we are so successful at what we do!

Likewise, our customers understand the merits of using a specialist independent provider who has the knowledge and operational experience to successfully implement logistics improvements.

These are some of the most frequently asked questions regarding our consultancy services. Please feel free to contact us with any additional questions that you may have.

Who are your main customers?

Although we do not specialise in specific industry sectors, a large proportion of our work tends to be with blue-chip, IT companies.

Who are your target customers?

Our target customers are those companies and organisations that need to make a "step change" in their supply chain management processes with particular regard to field logistics solutions.

What are the core competencies of your company?

Our company is a specialist provider of field logistics solutions. More specifically, our core activities are 6-Fold:

a) Logistics consultancy service and web based  technology innovations
b) Express couriers
c)  Field stock locations
d)  Collection points
e)  Technical couriers
 f)  Reverse logistics

What are your company’s core business values?

Everything we do is based upon our desire to provide quality, on time, value for money, logistics solutions that exceed our customers' expectations. In order to achieve these high levels of performance, we continue to provide a business environment for process improvement, fast response, valuing people and partnership development.

What do you consider to be your most important asset?

Without doubt, our biggest and most important asset is our people. We strongly believe that customer satisfaction cannot be achieved without having the right people. In essence, our success depends upon the knowledge, skills, innovative creativity and motivation of our people.

Do you work on a payment by results basis?

Yes. Occasionally we are retained on a "payment by results" basis. This ensures that from a client’s perspective, assignments are at worst self-funding. However, we do not accept work if we cannot offer value for money or contribute directly to a customer’s profitability. If all, or just part, of the Rico portfolio of services is taken up by the client, then all consultancy fees would generally be refunded.

To find out how our range of logistics solutions might benefit your company, please                               email: enquiries@ricologistics.com or telephone 01753 567313.