Overview

Rico Logistics has redefined the technical logistics industry. Our quality PartsTech service options can be project managed as a total solution or integrated as part of an overall service offering. As a dedicated service industry logistics organisation, we take a partnership approach to resolving today's service issues and providing innovative solutions for the future.

Understanding the unique needs of maintenance organisations and manufacturers has driven our structure and operations. Alongside integration with your systems and structures, quality tracking and management reporting, a flexible suite of services has been created to meet and satisfy the operational and business issues that shape the ever-changing service industry.

Key features:

• Over 120 technicians
• Total UK coverage from 10 locations - all owned and managed by us
• All locations 24 hours
• Virtually the whole UK mainland covered in 4-hour fix time
• Personnel trained to high standards
• Able to carry out technical services at customer sites
• Plug and play installations
• Configuration and set up
• De-installation and collection
• Intrusive component exchange and installation (e.g. mother boards, hardisks, power supplys)
• Software loading
• Disk exchanges
• Web based RicoTRACE system manages all PartsTech and allied activities
• Customers have real-time visibility of all processes
• In-house training manager

Summary

With a service portfolio that incorporates a range of packaged services, Rico PartsTech can work with you to develop a unique solution to your particular requirements. From tailoring the scope of service option you receive, to working with you to achieve optimal integration with your systems and infrastructure, Rico Logistics will partner you to create an individual solution.Our total service portfolio includes options for every aspect of service industry logistics support, including transportation and stock or inventory management, together with the provision of specialist services to support your engineers and customers alike.